If you have questions about using Bonfire gift cards, you've come to the right place. In this article, we'll walk you through everything you need to know about purchasing and redeeming gift cards on our platform.
What Are Bonfire Gift Cards?
Bonfire gift cards are a convenient way to shop for custom merchandise on our platform. Whether you're looking to treat yourself or send a thoughtful gift to a friend or family member, our gift cards provide the freedom to choose from a wide range of custom merch.
Purchasing a Gift Card
To purchase a Bonfire gift card, follow these steps:
Visit the Bonfire Gift Card page here: https://use.bonfire.com/gift-cards
Choose the value of the gift card that you'd like to buy
Customize your gift card:
Select if you are sending it to yourself or someone else
Choose the number of gift cards you want to purchase
Enter your name
Add the recipient’s name (if this is applicable)
Enter an optional message
Select manner of delivery: email/print
Pick when the email will be sent (if applicable)
Provide payment information to complete your purchase.
Please note, Bonfire gift cards are non-refundable after purchase.
Redeeming Your Gift Card
To redeem your Bonfire gift card, users must select “Checkout with card.” Once on the checkout page, they can then enter the gift card code into the field located under the order total.
Only one gift card can be used per transaction.
If your order total is more than the value of your gift card, you can pay the remaining amount via credit card and Apple Pay.
If your order total is less than the value of your gift card, then you can use your remaining balance on another order in the future. See below for instructions on how to check your remaining balance.
Checking Your Gift Card Balance
To check the balance on your Bonfire gift card:
Visit this page: https://use.bonfire.com/gift-cards
Under the gift card amounts, click the link that reads “Check your Gift Card Balance”
Enter your gift card code and click "Check Balance."
Gift Card Expiration and Policies
Bonfire gift cards expire after 5 years, but they are not subject to any maintenance fees. Review our Terms & Conditions for more information.
Gift Card Troubleshooting
If you encounter any issues with your gift card, such as balance discrepancies or redemption problems, please contact our support team for assistance.
We hope this guide has answered your questions about using Bonfire gift cards. If you need further assistance, our Customer Support team is here to help. Enjoy shopping with Bonfire gift cards and freedom of choice!
FAQs
Buying a Gift Card
How do I purchase a gift card?
How do I purchase a gift card?
You can purchase a gift card at https://use.bonfire.com/gift-cards.
What payment methods can I use to purchase a gift card?
What payment methods can I use to purchase a gift card?
At this time, we only accept credit cards for gift card purchases.
Is a gift card restricted to a specific campaign or store?
Is a gift card restricted to a specific campaign or store?
Gift cards can be used towards merchandise from any Bonfire campaign or store. When you purchase a gift card, you have the option to recommend a specific campaign or store for the gift card recipient.
Can gift cards be used for tips or donations?
Can gift cards be used for tips or donations?
Gift cards may only be used for purchasing merchandise from campaigns or stores on our platform. If the gift card recipient would like to leave an additional donation or tip for the seller, you can do so with a credit card or Apple Pay.
When does the seller receive the proceeds from the gift card?
When does the seller receive the proceeds from the gift card?
The seller will receive the proceeds when the gift card recipient redeems the gift card. Since a gift card can be used for any campaign or store, we don’t know which seller will receive the funds until the gift card is redeemed.
Do gift cards expire?
Do gift cards expire?
A gift card must be redeemed within 5 years of the purchase date.
Interested in a bulk order?
Interested in a bulk order?
Please contact our support team regarding bulk orders: https://www.bonfire.com/contact/
How long does it take for a gift card to be emailed?
How long does it take for a gift card to be emailed?
Unless scheduled to be delivered on a specific date, the gift card email should be emailed instantly. Please give up to an hour and also check your spam or junk folders.
If the recipient didn’t receive the email with the gift card! What should I do?
If the recipient didn’t receive the email with the gift card! What should I do?
Please contact support using this link: https://www.bonfire.com/contact/
Using/Redeeming a Gift Card
Where can I use my gift card?
Where can I use my gift card?
You can use your gift card to purchase products from any campaign or store on Bonfire. Gift cards cannot be used for tips or donations.
How do I redeem a gift card?
How do I redeem a gift card?
After adding your items to the cart, select “Checkout with card”. On the checkout page, enter the gift card code in the field located under the order total. Only 1 gift card can be used per transaction.
Can gift cards be used for tips or donations?
Can gift cards be used for tips or donations?
No, gift cards may only be used for purchasing products from campaigns or stores on our platform.
Can gift cards be used for Supply orders?
Can gift cards be used for Supply orders?
No, at this time gift cards cannot be used for Supply orders.
Can gift cards be used for Bonfire Studio custom designs?
Can gift cards be used for Bonfire Studio custom designs?
No, at this time gift cards cannot be used for Bonfire Studio custom designs.
Can I use a gift card for multiple transactions?
Can I use a gift card for multiple transactions?
Yes, if the gift card has remaining funds it can be used for multiple transactions.
Can I use multiple gift cards for a single purchase?
Can I use multiple gift cards for a single purchase?
No, only one gift card can be used per transaction.
Can I use part of a gift card for a transaction?
Can I use part of a gift card for a transaction?
The whole balance will be applied to your cart. You can’t, for example, choose to spend only $10 of a $20 gift card.
What happens if my gift card balance is insufficient for a purchase?
What happens if my gift card balance is insufficient for a purchase?
If your gift card balance doesn’t cover the whole cart amount (including tax and shipping), you will need to pay the remaining balance with a credit card or Apple Pay. Paying the remaining balance with PayPal or Amazon Pay is not supported at this time.
Can I purchase products with a gift card and add a donation or tip with a different payment method?
Can I purchase products with a gift card and add a donation or tip with a different payment method?
Yes, when an order has a product and a donation or tip included, you can use a gift card to purchase the product and then will need to use a credit card or Apple Pay to pay the remaining balance of the total.
Can I check the balance of my gift card?
Can I check the balance of my gift card?
Yes, you can check your balance here: https://use.bonfire.com/gift-cards. Below the gift card amounts, click the link that says “Check my Gift Card Balance”.
Do gift cards have any associated fees?
Do gift cards have any associated fees?
No other fees are associated with gift cards
How can I contact customer support for gift card inquiries or issues?
How can I contact customer support for gift card inquiries or issues?
You can contact support using this link: https://www.bonfire.com/contact/