Buyers

Learn how to support your favorite Campaigns, manage existing orders, and buy in bulk

20 articles in this collection
Written by Bonfire Team

Bonfire and COVID-19

Bonfire’s response to COVID-19 related shortages & delays.

Written by Bonfire Team
Updated over a week ago

Place & Manage an Order

Trouble Checking out with Credit Card

Is our payment page giving you trouble? Here are four tips to help.

Written by Bonfire Team
Updated over a week ago

Identify Bonfire Purchases on Bank Statements

See how Bonfire purchases will show up on your bank statement.

Written by Bonfire Team
Updated over a week ago

Change an Account’s Email Address

How to update your email address from Account Dashboard.

Written by Bonfire Team
Updated over a week ago

Trouble Receiving Emails From Bonfire

Are you having trouble receiving our emails? This article will help!

Written by Bonfire Team
Updated over a week ago

Manage Your Email Preferences

Learn how to edit your email preferences on Bonfire

Written by Bonfire Team
Updated over a week ago

Shop on Bonfire

Explore the Bonfire marketplace and find communities on Bonfire that share your interests and values.

Written by Bonfire Team
Updated over a week ago

Tax Deductible Donations

How to decide if a donation on Bonfire is tax deductible.

Written by Bonfire Team
Updated over a week ago

Shipping & Tracking Information

Find Your Order Number

Need help finding your order number?

Written by Bonfire Team
Updated over a week ago

Shipping Times

Learn about our delivery standard for both domestic and international orders

Written by Bonfire Team
Updated this week

Shipping Rates

How the cost of shipping breaks down for both international and domestic orders

Written by Bonfire Team
Updated over a week ago

Can You Rush My Order?

Rush Shipping Policy

Written by Bonfire Team
Updated over a week ago

Missing Confirmation Email

Where to find your missing confirmation email.

Written by Bonfire Team
Updated over a week ago

Change Shipping Address

Need to make a change to the shipping address on your order?

Written by Bonfire Team
Updated over a week ago

Track an Order

Learn about our tracking page and how to use it to track your order.

Written by Bonfire Team
Updated over a week ago

Orders Issues

Change or Cancel an Order

Change or cancel an order placed from a Campaign

Written by Bonfire Team
Updated over a week ago

Returns, Refunds, and Exchanges

How to Correct your Order

Written by Bonfire Team
Updated over a week ago

Hello

Trying to get in contact with us?

Written by Bonfire Team
Updated over a week ago

Supply

Bonfire Supply

Purchase custom designed apparel in unlimited quantities and have it sent directly to your door.

Written by Bonfire Team
Updated over a week ago

Place a Supply Order from a Campaign

Two ways to order from a Campaign.

Written by Bonfire Team
Updated over a week ago