Buyers

Learn how to support your favorite Campaigns, manage existing orders, and buy in bulk

20 articles in this collection
Written by Bonfire Team

Service Alerts

A list of current disruptions impacting Bonfire’s service.

Written by Bonfire Team
Updated over a week ago

Place & Manage an Order

Trouble Checking out with Credit Card

Is our payment page giving you trouble? Here are four tips to help.

Written by Bonfire Team
Updated over a week ago

Identify Bonfire Purchases on Bank Statements

See how Bonfire purchases will show up on your bank statement.

Written by Bonfire Team
Updated over a week ago

Change an Account’s Email Address

How to update your email address from Account Dashboard.

Written by Bonfire Team
Updated over a week ago

Trouble Receiving Emails From Bonfire

Are you having trouble receiving our emails? This article will help!

Written by Bonfire Team
Updated over a week ago

Manage Your Email Preferences

Learn how to edit your email preferences on Bonfire

Written by Bonfire Team
Updated over a week ago

Shop on Bonfire

Explore the Bonfire marketplace and find communities on Bonfire that share your interests and values.

Written by Bonfire Team
Updated over a week ago

Tax Deductible Donations

How to decide if a donation on Bonfire is tax deductible.

Written by Bonfire Team
Updated over a week ago

Shipping & Tracking Information

Find Your Order Number

Need help finding your order number?

Written by Bonfire Team
Updated over a week ago

Shipping Times

Learn about our delivery standard for both domestic and international orders

Written by Bonfire Team
Updated over a week ago

Shipping Rates

How the cost of shipping breaks down for both international and domestic orders

Written by Bonfire Team
Updated over a week ago

Can You Rush My Order?

Rush Shipping Policy

Written by Bonfire Team
Updated over a week ago

Missing Confirmation Email

Where to find your missing confirmation email.

Written by Bonfire Team
Updated over a week ago

Change Shipping Address

Need to make a change to the shipping address on your order?

Written by Bonfire Team
Updated over a week ago

Track an Order

Learn about our tracking page and how to use it to track your order.

Written by Bonfire Team
Updated over a week ago

Orders Issues

Change or Cancel an Order

Change or cancel an order placed from a Campaign

Written by Bonfire Team
Updated over a week ago

Returns, Refunds, and Exchanges

How to Correct your Order

Written by Bonfire Team
Updated over a week ago

Hello

Trying to get in contact with us?

Written by Bonfire Team
Updated over a week ago

Supply

Bonfire Supply

Purchase custom designed apparel in unlimited quantities and have it sent directly to your door.

Written by Bonfire Team
Updated over a week ago

Place a Supply Order from a Campaign

Two ways to order from a Campaign.

Written by Bonfire Team
Updated over a week ago