Bonfire

A list of current disruptions impacting Bonfire’s service.

Service Alerts

Our best wash practices to keep your Bonfire apparel a closet staple

How to Care for your Bonfire Apparel

How to Measure Garments

Bonfire gift cards are a convenient way to shop for custom merchandise on our platform.

Gift Cards

Bonfire Team

Learn how to support your favorite campaigns, manage existing orders, and buy in bulk

Buyers

Buy custom products at cost in unlimited quantities and have them sent directly to your door.

Order Custom Products at Cost

Place a custom order from a campaign

Is our payment page giving you trouble? Here are four tips to help.

Trouble checking out with credit card

See how Bonfire purchases will show up on your bank statement.

Identify Bonfire Purchases on Bank Statements

How to update your email address from Account Dashboard.

Change an Account’s Email Address

Are you having trouble receiving our emails? This article will help!

Trouble Receiving Emails From Bonfire

Learn how to edit your email preferences on Bonfire

Manage Your Email Preferences

Explore the Bonfire marketplace and find communities on Bonfire that share your interests and values.

Shop on Bonfire

How to decide if a donation on Bonfire is tax deductible.

Tax Deductible Donations

Place & Manage an Order

Find your order number

Learn about our delivery standard for both domestic and international orders

Shipping times

How the cost of shipping breaks down for both international and domestic orders

Shipping rates & fees

Can You Rush My Order?

Where to find your missing confirmation email.

Missing Confirmation Email

Need to make a change to the shipping address on your order?

Change Shipping Address

Learn about our tracking page and how to use it to track your order.

Track an order

Shipping & Tracking Information

Change or cancel an order placed from a campaign.

Change or cancel an order

Returns, refunds, and exchanges

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Orders Issues

Contact us

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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