Group shipping allows you to completely control distribution by shipping all orders from your campaign to a single location.
Shipping Costs
As with a standard campaign, your buyers pay all shipping costs when they check out, and they are not deducted from your profits.
Per buyer order, group shipping starts at $5.99 for the first product and increases by $1 for each additional product from the same campaign and in the same order. For a single group shipping order of 20 or more products, costs stay flat at $24.99.
Shipping Information
Buyers can confirm the group shipping address in their order confirmation email.
The pickup location in the confirmation email will display:
Name
City
State
Zip Code
Note for pickup instructions
Order Delivery
All orders with group shipping will be packaged together and sent to one predetermined location.
When the batch ends, you will receive an email with your supporters’ order details. The details include first name, last initial, product style & color, size, and quantity.
Enabling Group Shipping
Enable group shipping during step three of your campaign setup.
Click the ‘More’ drop-down next to 'Shipping options,' select ‘Group,’ and enter the delivery address for distribution. Make sure to add a personalized message with pickup instructions for your supporters.
Once enabled, buyers will not be able to input their own shipping address but will only be asked to input their billing address at checkout. The note will be displayed to the buyer at checkout and in their confirmation email.
Please remember that group shipping is only available for US-based campaigns and orders. If your campaign has international supporters, you should choose 'Standard' or 'Buyer’s Choice.'
Changing your Shipping for New Batches
When you’re ready to relaunch a campaign batch, group shipping will not automatically apply to new batches. You have the ability to change the shipping option or continue offering group shipping.
After clicking ‘Relaunch’ in your campaign dashboard, you will receive a prompt to verify your campaign details. Press the ‘Edit’ drop-down menu to choose a different type of shipping option.
*Please be aware that when group shipping is activated, you are responsible for distributing all orders to your supporters.
For any additional questions, reach out on our contact page. We're always happy to help.