A Supporter list gives access to a breakdown of information about your campaign(s). Buyer information may not be comprehensive if a buyer does not consent to have their information shared during checkout.

Verified Nonprofits can download total Supporter Lists (including from Giving Campaigns) as an Organization Perk. To connect your Nonprofit to your account, check out: How to Claim Your Nonprofit's Profile Page.

How to Generate a Customized Report

From the Campaign Dashboard

  1. Navigate to the Campaign Tab - found in the Dashboard sidebar

  2. Choose which campaign or batch to pull from - If your campaign is in batches, you’ll have options to view by batch or all-time. If your campaign is POD, you’ll only see the all-time view.

  3. Click Download Supporter List- Scroll down. If you do not have any sales, you will not see a button. If you have sales, but no completed orders for that view, you will see a button, but it’ll be disabled. If you have completed orders for that view, you will be able to request the report. If you are looking at a specific batch, you will have the option to download the all-time view.

    1. Set Password - Optional

  4. Generate the Report - Click the green button, “Generate .CSV Report” to begin generating.

  5. Check Your Email - Your report will now be emailed to the email connected to your Bonfire account.

From the Organization Tab

  1. Navigate to the Organization Tab - found in the Dashboard sidebar.

  2. Choose “Reports”* - From the drop-down list that appears when “Organization” is chosen.

  3. Choose Campaigns or Payouts - There are two ways to pull information; either by Campaigns or by Payouts.

When you’ve chosen which campaign/payout to pull from, click the green button.

  1. Set Parameters - Choose the Fields you’d like included.

    1. When pulling Supporter lists by Campaign, you will choose the Date Range, as well.

  1. Generate the Report - Click the green button, “Generate .CSV Report” to begin generating.

    1. Set Password - Optional

  2. Check Your Email - Your report will now be emailed to the email connected to your Bonfire account.

From the Payouts Tab **

  1. Navigate to the Payouts Tab - found in the Dashboard sidebar

  2. Choose which Payout to generate a list from -

  1. Click Download Supporter List

    1. Set Password - Optional

  2. Generate the Report - Click the green button, “Generate .CSV Report” to begin generating.

  3. Check Your Email - Your report will now be sent via email to the address connected to your Bonfire account.

To find more information about Nonprofit fundraising, or if you need help along the way, send us a message on our contact page. We're happy to help!

*The “Reports” tab will only be available for verified Nonprofit Organizations and their verified Chapters.

** Generating a Supporter List through the Payouts tab is only available for verified Non Profit Organizations and their verified Chapters.

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