A supporter list provides a breakdown of information about your campaign(s) or payouts. Once generated, a report will be downloadable in .CSV format.
Note: Only information from buyers who consent to have their information shared during checkout will be available. To learn what information is available, check out Supporter Contact Information.
How to generate a supporter list
For specific campaigns
Creating a report for a specific campaign will show you the supporter details from each completed order for the campaign.
Here are the steps to generate a report for a specific campaign:
Navigate to the Campaigns page - Found in the dashboard sidebar.
Choose a campaign with sales that you’d like to generate a supporter list for
Click “Download supporter list”
If the campaign is in batches, you’ll have the option to view by batch or all-time. If the campaign is print-on-demand, you’ll only see the all-time view.
If you do not have any orders, you will not see this button.
Click “Generate .csv report”
If you have no completed orders for the selected option, you will see a message letting you know that the report is currently unavailable.
Set a password - Setting a password is optional unless you’re connected to an organization that has requested this to be mandatory.
Generate the report - Click “Generate report”.
This report will include the following fields:
Campaign name
Batch number
Seller name
Seller email
Supporter name (formerly "user name")
Supporter email (formerly "user email")
Supporter street
Support APT
Supporter city
Supporter state
Supporter ZIP
Supporter country
Supporter phone number
Supporter occupation - only available to verified political organizations
Supporter employer - only available to verified political organizations
Order date (formerly "timestamp")
Order number
Total paid (product gross)
Base cost
Shipping
Taxes
Promotion value
Promotion type
Merch profit/proceeds
Tip/Donation gross
Tip/Donation fee
Tip/Donation net
Total profit/proceeds
Check your email - When your report has been generated, a link to download your report will be emailed to you (we will use the email connected to your Bonfire account).
For specific payouts
Payout reports contain supporter details from each order processed in the selected payout.
Here are the steps to generate a report for a specific payout:
Navigate to the Payouts page - Found in the dashboard sidebar.
Select a Payout to generate a list from
Click “Download supporter list”
Set a password - Setting a password is optional unless you’re connected to an organization that has requested this to be mandatory.
Generate the report - Click “Generate report” to begin.
This report will include the following fields:
Payout ID
Payout type
Payout date
Payout item ID
Payout method
Change Payout ID
Campaign name
Batch number
Seller name
Seller email
Supporter name (formerly "user name")
Supporter email (formerly "user email")
Supporter street
Support APT
Supporter city
Supporter state
Supporter ZIP
Supporter country
Supporter phone number
Order date (formerly "order made")
Order number
Total paid (product gross)
Base costs
Shipping
Taxes
Promotion value
Promotion type
Merch profit/proceeds
Tip/Donation gross
Tip/Donation fee
Tip/Donation net
Other profit/proceeds
Total profit/proceeds
Check your email - When your report has been generated, a link to download your report will be emailed to you (we will use the email connected to your Bonfire account).
If the report doesn’t download automatically (some browsers will block the pop-up), click the “downloading manually” link.
If you need help along the way, email us at support@bonfire.com. We're happy to help!