Bonfire

A supporter list provides a breakdown of information about your campaign(s) or payouts. Once generated, a report will be downloadable in .CSV format.

Note: Only information from buyers who consent to have their information shared during checkout will be available. To learn what information is available, check out <a href="https://help.bonfire.com/en/articles/1614180-supporter-contact-information">Supporter Contact Information</a>.

Creating a report for a specific campaign will show you the supporter details from each completed order for the campaign. 

Here are the steps to generate a report for a specific campaign:

Navigate to the Campaigns page in your dashboard

Choose a campaign with sales that you’d like to generate a supporter list for

1. If the campaign is in batches, you’ll have the option to view by batch or all-time. 
2. If the campaign is print on demand, you’ll only see the all-time view.

Click “Download supporter list”

1. If you do not have any orders, you will not see this button.
2. If you have orders, you’ll be able to select “All time” or the currently selected batch.

1. If you have no completed orders for the selected option, you will see a message letting you know that the report is currently unavailable.

Set password - Setting a password is optional unless you’re connected to an organization that has requested for this to be mandatory.

Generate the report - Click “Generate report”.

1. This report will include the following fields: 
   - Campaign Name
   - Batch Number
   - Order Number
   - User Name
   - User Email
   - Phone Number
   - Amount Total
   - Donation/Tips
   - Seller Profit
   - Timestamp
   - Occupation and/or Employer

Check your email - When your report has been generated, a link to download your report will be emailed to you (we will use the email connected to your Bonfire account).

1. Navigate to the Campaigns page in your dashboard
2. Choose a campaign with sales that you’d like to generate a supporter list for
 1. If the campaign is in batches, you’ll have the option to view by batch or all-time. 
 2. If the campaign is print on demand, you’ll only see the all-time view.
3. Click “Download supporter list”
 1. If you do not have any orders, you will not see this button.
 2. If you have orders, you’ll be able to select “All time” or the currently selected batch.
4. Click “Generate .csv report”
 1. If you have no completed orders for the selected option, you will see a message letting you know that the report is currently unavailable.
5. Set password - Setting a password is optional unless you’re connected to an organization that has requested for this to be mandatory.
6. Generate the report - Click “Generate report”.
 1. This report will include the following fields: 
 - Campaign Name
 - Batch Number
 - Order Number
 - User Name
 - User Email
 - Phone Number
 - Amount Total
 - Donation/Tips
 - Seller Profit
 - Timestamp
 - Occupation and/or Employer
7. Check your email - When your report has been generated, a link to download your report will be emailed to you (we will use the email connected to your Bonfire account).

Payout reports contain supporter details from each order processed in the selected payout.

Here are the steps to generate a report for a specific payout:

Navigate to the Payouts page - Found in the dashboard sidebar.

Select a Payout to generate a list from

Set Password - Setting a password is optional unless you’re part of an organization that has requested for this to be mandatory.

Generate the report - Click “Generate report” to begin.

1. This report will include the following fields: 
   - Payout ID
   - Campaign name
   - User name
   - Street
   - City
   - Country
   - Zip code
   - Apt
   - State
   - Order made
   - Payout date
   - Batch number
   - Seller email
   - User email
   - Phone number
   - Total amount
   - Seller profit
   - Donation/Tips (Net)

1. Navigate to the Payouts page - Found in the dashboard sidebar.
2. Select a Payout to generate a list from
3. Click “Download supporter list”
4. Set Password - Setting a password is optional unless you’re part of an organization that has requested for this to be mandatory.
5. Generate the report - Click “Generate report” to begin.
 1. This report will include the following fields: 
 - Payout ID
 - Campaign name
 - User name
 - Street
 - City
 - Country
 - Zip code
 - Apt
 - State
 - Order made
 - Payout date
 - Batch number
 - Seller email
 - User email
 - Phone number
 - Total amount
 - Seller profit
 - Donation/Tips (Net)
6. Check your email - When your report has been generated, a link to download your report will be emailed to you (we will use the email connected to your Bonfire account).

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If the report doesn’t download automatically (some browsers will block the popup), click the “downloading manually” link.

If you need help along the way, send us a message on our <a href="https://www.bonfire.com/contact/" rel="nofollow noopener noreferrer" target="_blank">contact page</a>. We're happy to help!

Introduction

How to generate a supporter list

For specific campaigns

For specific payouts