Why are certain sizes unavailable?

When sizes aren't available at checkout, it means we're unable to source them because their stock is low or non-existent.

If a color/style is missing from your campaign, you may want to offer an alternative. This article goes in depth on how to change which styles and colors are offered on your campaign.

How do I unlock Exclusive Products?

Go to the item you would like in the Product Catalog, then simply click “Unlock this Product” and complete the accompanying form. You should see those products in your Design Tool in about 24 hours.

Why can’t I offer certain items on the same campaign?

This comes down to how an item is printed. Only similarly printed styles can be on the same campaign.

To learn more about how shirts are printed, check out this blog post. To learn more about Product Groups, check out this article.

Do you offer 3XL and 4XL?

Yes! We offer sizes XS-4XL.

Why do 3XL and 4XL sizes cost more?

The additional $1-$2 charge is due to those sizes having a higher cost when purchasing blank shirts from our distributors. To learn more about the products we use, check out this article.

Feel free to reach out directly with additional questions via our contact page, we’re happy to help!

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