Terms of Service. Please read these Studio Terms of Service (“Terms of Service”) carefully before submitting the Studio services form. By clicking that you “agree,” you accept and agree to be bound by these Terms of Service and Bonfire’s Terms and Conditions, which are incorporated herein by reference and available at https://www.bonfire.com/terms-and-conditions/. These Terms of Service may be amended from time to time at Bonfire’s sole discretion. Your continued use of the Studio Services following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check for changes to the Terms of Service, as they are binding on you.
Studio Services. Studio is Bonfire’s custom design service for Bonfire users. The options for individual studio packages may be found at https://www.bonfire.com/studio/. Packages are collectively referred to as the “Studio Packages” or “Studio Services,” and individually as a “Studio Package”). You may also choose to purchase Add-ons, which are additional services or improvements related to the Studio Packages.
Process. The process for Studio Services is as follows:
Design submission is submitted and reviewed.
More information may be requested by a Studio representative if necessary.
You will receive a confirmation email once your design request has been reviewed and approved.
First Round of Design/Concept Designs are created and shared.
First round of Revisions are submitted as needed.
Second round of Revisions are submitted as needed.
Depending on package purchased, third and/or fourth rounds of Revisions may be submitted as needed.
Final Design is sent for Approval.
Approved design is converted into a finalized file and uploaded to Customer’s Bonfire dashboard.
Timeline. Timelines are dependent on which package you choose, and expected timelines can be found at https://www.bonfire.com/studio/. Timelines for any requested design revisions vary depending on the following factors:
Your responsiveness and clarity;
Bonfire’s incoming design request volume; or
The amount of detail or design changes within the your request.
Fees. The purchasing fee for each Studio Package includes:
Time and labor of a Bonfire designer;
Creative skillset of Bonfire designer; and
One (1) final graphic design file uploaded to a customer’s account dashboard for print.
Studio Package fees do not include any printed items. All merchandise will need to be purchased separately. Current Studio Package fees are available at https://www.bonfire.com/studio/.
4. Revisions and Redesigns. Under these Terms of Service, a revision includes minor changes to the color, text, font style, and/or the addition or subtraction of a graphic element (“Revisions”). Under these Terms of Service, a redesign refers to complex changes to the overall design, such as requesting entirely different design concepts, adding new graphic elements, or changing the design style (i.e., cartoon vs. realistic) (“Redesigns”). If you would like to move forward with multiple design concepts or request a redesign and decide to launch or order both versions, additional charges may be applied.
6. Refund and Cancellation Policy. Refunds may be issued for the full amount of the Studio Services, upon request. Refunds will be reflected in your bank account in 3-10 business days from the day it was issued.
If a design request cannot be fulfilled due to the complexity of the request or cannot be completed by your desired timeline a refund may be issued and the order may be canceled. Bonfire may choose to cancel and refund any order at our discretion.
A refund may not be given in the following circumstances:
Once the finalized design file has been sent to you and/or uploaded to your dashboard; or
If you are unresponsive and the Studio team does not receive any communication for 90 days. The design request will be automatically canceled after 90 days.
7. Customer Intellectual Property. Customer represents that you are the sole owner of any and all design elements that may have been provided to Bonfire by you (“Customer’s Graphics”) in the design process and in any final products produced by the Studio Services.
You grant Bonfire a perpetual, irrevocable, non-exclusive, worldwide, fully paid-up license and right to use (and to authorize its licensees, sublicensees and assignees to use) Customer’s Graphics:
as required to give effect to and perform the activities contemplated by these Terms of Service; and
for marketing and promotional purposes in any and all media, including (without limitation) on our website, email and social media channels.
8. Bonfire Intellectual Property. Bonfire owns all rights in the graphics made available to customers through the Studio Services (“Bonfire’s Graphics”). Bonfire’s Graphics should be used exclusively by customers on Bonfire.com. All other uses of Bonfire’s Graphics outside of Bonfire’s website, such as for marketing and promotion purposes, must be approved by Bonfire. Subject to Bonfire’s approval, customers requesting to use Bonfire’s Graphics for marketing and promotion purposes are only eligible to receive 300 dpi PNG files from Bonfire. Any approved use of Bonfire’s Graphics outside of Bonfire’s website may be subject to further requirements and restrictions as provided by Bonfire.
Bonfire owns the rights to all designs created and made available to you through Studio outside of Customer’s Graphics. You may purchase a Studio Package Add On to license rights to designs created by Bonfire for you for use outside of Bonfire’s website.